Privacy Policy

Last updated: 2026-07-04

1. Overview

BalancedVra Grounds (“we”, “us”, “our”) provides online courses about lawn mowing and care. This Privacy Policy explains how we collect, use, and share personal information when you visit our website or purchase courses.

2. Information we collect

• Account and contact data: name, email, optional phone.
• Transaction data: course purchases and invoice details (processed by our payment partner; we do not store full card numbers).
• Usage data: pages viewed, device/browser information, approximate location, and referring URL.
• Support data: messages you send to our team.

3. How we use information

• Provide and improve courses and site functionality.
• Process payments and maintain purchase history.
• Respond to support requests and provide updates about your courses.
• Analyze aggregated usage to improve content quality and accessibility.

4. Legal bases

We rely on contract (to deliver purchased courses), legitimate interests (to improve our services and secure the site), and consent (for optional communications and non-essential cookies).

5. Cookies

We use essential cookies for authentication and preferences (including theme). Non-essential cookies are only set with your consent via our cookie banner. You can change your consent at any time by clearing cookies and site data in your browser.

6. Third parties

• Payment processing: a PCI-DSS compliant provider handles payment data.
• Analytics: we may use privacy-focused analytics to understand aggregate usage without tracking individuals.
• Service providers: hosting, security, and email delivery partners under confidentiality agreements.

7. Data retention

We keep account and transaction data for as long as needed to provide services and meet legal obligations. Support messages are retained for service history and quality assurance.

8. Security

We apply administrative, technical, and physical safeguards, including encryption in transit, access controls, and regular reviews.

9. Your rights

Depending on your location, you may request access, correction, deletion, or portability of your personal data, and object to or restrict certain processing.

10. Children

Our services are not directed to children under 13. We do not knowingly collect data from children.

11. International transfers

We may process data in the United States or other countries with appropriate safeguards in place.

12. Contact

Questions about privacy? Email [email protected] or call +1 (415) 555-0194.

13. Changes

We may update this policy from time to time. Material changes will be communicated on this page with a new effective date.